PRIVACY STATEMENT
Tuesday
- MAY 6,
2008
This
confirms that Designer Hospital Gowns, hospitalgowns.com, surgicalcaps.com are licensees of the TRUSTe Privacy
Program.
This
privacy statement discloses the privacy practices for all Designer Hospital Gown
and Surgical Caps web sites under the url: hospitalgowns.com
, surgicalcaps.com .
TRUSTe
is an independent, non-profit organization whose mission is to build users’
trust and confidence in the Internet by promoting the use of fair information
practices. Because this web site wants to demonstrate its commitment to your
privacy, it has agreed to disclose its information practices and have its
privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe
trustmark, this web site has agreed to notify you of:
1.
What personally identifiable information of yours or third party personally
identification is collected from you through the web site
2.
The organization collecting the information
3.
How the information is used
4.
With whom the information may be shared
5.
What choices are available to you regarding collection, use and distribution of
the information
6. The kind of security procedures that are in place to protect the loss, misuse
or alteration of information under Hospitalgowns.com control
7.
How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its
posted privacy policy, you should first contact
@hospitalgowns.com
by e-mail or call (800) 523-6919. If you do not receive acknowledgment of your
inquiry or your inquiry has not been satisfactorily addressed, you should then
contact TRUSTe at http://www.truste.org. TRUSTe will then serve as a liaison
with the Web site to resolve your concerns.
Information Collection and Use
Hospitalgowns.com
is the sole owner of the information collected on this site. We will not sell,
share, or rent this information to others in ways different from what is
disclosed in this statement. Hospitalgowns.com collects information from our
users at several different points on our website.
Registration
(NOT APPLICABLE)
In order to use this website, a user must first complete the registration form.
During registration a user is required to give their contact information (such
as name and email address). This information is used to contact the user about
the services on our site for which they have expressed interest. It is optional
for the user to provide demographic information (such as income level and
gender), and unique identifiers (such as social security number), but encouraged
so we can provide a more personalized experience on our site.
Order
We request information from the user on our order form. Here a user must provide
contact information (like name and shipping address) and financial information
(like credit card number, expiration date). This information is used for billing
purposes and to fill customer’s orders. If we have trouble processing an
order, this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. Once the user closes
their browser, the cookie simply terminates. For instance, by setting a cookie
on our site, the user would not have to log in a password more than once,
thereby saving time while on our site. If a user rejects the cookie, they may
still use our site. The only drawback to this is that the user will be limited
in some areas of our site. For example, the user will not be able to participate
in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies
can also enable us to track and target the interests of our users to enhance the
experience on our site. Some of our business partners use cookies on our site
(for example, advertisers). However, we have no access to or control over these
cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can identify
any individual person.
We
are our own shipping company to ship your orders. We use a credit card
processing company to bill users for goods and services. These companies do not
retain, share, store or use personally identifiable information for any
secondary purposes.
We
partner with another party to provide specific services. When the user signs up
for these services, we will share names, or other contact information that is
necessary for the third party to provide these services. These parties are not
allowed to use personally identifiable information except for the purpose of
providing these services.
Links
This web site contains links to other sites. Please be aware that we,
hospitalgowns.com are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and to read
the privacy statements of each and every web site that collects personally
identifiable information. This privacy statement applies solely to information
collected by this Web site.
Newsletter
If
a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely voluntary and
the user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping
address), and demographic information (such as zip code, age level). Contact
information will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use and
satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friend’s name and email address.
Hospitalgowns.com will automatically send the friend a one-time email inviting
them to visit the site. Hospitalgowns.com stores this information for the sole
purpose of sending this one-time email. The friend may contact hospitalgowns.com
at @hospitalgowns.com
to request the removal of this information from their database.
Security
This website takes every precaution to protect our users’ information.
When users submit sensitive information via the website, your information is
protected both online and off-line.
When
our registration/order form asks users to enter sensitive information (such as
credit card number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open, when you are just ‘surfing’. To
learn more about SSL, follow these links:
While
we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our
users’ information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information to perform a
specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable information. Our
employees must use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access to your
information. Furthermore, ALL employees are kept up-to-date on our security and
privacy practices. Every quarter, as well as any time new policies are added,
our employees are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers’ information is
protected. Finally, the servers that we store personally identifiable
information on are kept in a secure environment.
If
you have any questions about the security at our website, you can send an email
to @hospitalgowns.com
Supplementation of Information
In order for this website to properly fulfill its obligation to our
customers, it is necessary for us to supplement the information we receive with
information from 3rd party sources.
For
example, to determine if our customers qualify for one of our credit cards, we
use their name and social security number to request a credit report. Once we
determine a user’s credit-worthiness, this document is destroyed.
(or)
In
order for this website to enhance its ability to tailor the site to an
individual’s preference, we combine information about the purchasing habits of
users with similar information from our partners, Company Y & Company Z, to
create a personalized user profile. When a user makes a purchase from either of
these two companies, the companies collect and share that purchase information
with us so we can tailor the site to our users’ preferences.
Special Offers
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy of our users we
present the option to not receive these types of communications. Please see our
choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not
able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide requested
services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information:
If a user’s personally identifiable information changes (such as your zip
code), or if a user no longer desires our service, we will endeavor to provide a
way to correct, update or remove that user’s personal data provided to us.
This can usually be done at the member information page or by emailing our
@hospitalgowns.com
or (800) 523-6919.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their
information used for purposes not directly related to our site at the point
where we ask for the information. For example, our order form has an
‘opt-out’ mechanism so users who buy a product from us, but don’t want any
marketing material, can keep their email address off of our lists. We don’t
offer any materials.
Users
who no longer wish to receive our newsletter or promotional materials from our
partners may opt-out of receiving these communications by replying to
unsubscribe in the subject line in the email or email us at
@hospitalgowns.com.
Users
of our site are always notified when their information is being collected by any
outside parties. We do this so our users can make an informed choice as to
whether they should proceed with services that require an outside party, or not.
Notification of Changes
If we decide to change or update our privacy policy, we will post those
changes on our Privacy page so our users are always aware of what information we
collect, how we use it, and under circumstances, if any, we disclose it. If at
any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify users by
way of an email. Users will have a choice as to whether or not we use their
information in this different manner. We will use information in accordance with
the privacy policy under which the information was collected.
